FAQ: Login / Registration

I have an account but forgot my password - How can I retrieve it ?

If you do not remember your password, you should go to Forgot Password on the upper right side of our main page and write your email address. You will then receive an email helping you reset your password.

Adjust the current settings of your e-mail provider such as Spam filters, Safe list, send Spam to Spam folder, etc. so that it accepts mails from and check that there is available mailbox space.

I cannot login

Please make sure that you are logging in with the correct email address and password.
If you do not remember your user name and/or password, you can go to Forgot Password at the top of the page and write your email address. You will then receive an email helping you reset your password.

Adjust your current settings of your e-mail provider such as Spam filters, Safe list, send Spam to Spam folder, etc., so that it accepts mails from and check that there is available mailbox space.

Where do I create an account ?

Please click on Register on the upper right side of our home page.

You can also Log in using your Facebook account.


Why do I have to verify my account?

For security purposes and in order to use all of the features of motogp.com or purchase MotoGP VideoPass, you will need to provide a valid e-mail address to ensure we can deliver important messages to you.

You won't receive any newsletter or direct message until you validate your account by clicking on the link that appears on the account validation email.