Pusat Bantuan

Our current agreements with commercial media do not allow the use of MotoGP™ videos and content outside of our official channels as the rights to do so are not available.

Your channel and/or page would be blocked and the process of regaining its access could be long and complicated.

We appreciate your interest in wanting to share our favorite motor sport, and we invite you to look for other ways to do it that do not involve possible copyright infringements.

Please follow this link to subscribe to the official Press Releases.

If you wish to ask for information related to purchasing still images or video content which we hold the copyright, please contact info.commercialmedia@dorna.com

To apply for official accreditation as a photographer, videographer, or journalist, please contact info.communications@dorna.com

You may subscribe to the official MotoGP™ Press Releases by following this link to our online form.

To get assistance with a Store-related issue, you need to contact the MotoGP™ Store’s Customer Service directly through their Help Page.

Depending on the broadcaster or other video source, you currently might be experiencing a delay in your live timing of approximately 20 to 40 seconds.

You can now manually pause the live timing so that whatever video source you use gets aligned. For the time being, this option is only available on our website (from your computer or mobile device):

ACTIVATION

• Press SYNC OFF → the TimingPass pop-up box appears.
• Click Pause to stop the timer.
• Watch the live video and press Play manually when both times match.
• If you make a mistake, press Reset to return to live streaming.
• Close the window. The button changes to SYNC ON and confirms that the delay is being applied.
• Enjoy your perfectly aligned second screen.

SPRINT & RACES

• Use the race start from your video source as a reference point - either the lights going out or the riders’ movement.
• Alternatively, the moment a visible rider crosses the start/finish line in the live video can also be used as a reference, or when the number showing the pending laps changes.

PRACTICES & QUALIFYING

• From your video source, reference the time remaining until the end of the session.

If the stream freezes, first check if it's still syncing. If not, open the pop-up window and reset sync.