Subscriptions: Purchase and Renewal

Quando as assinaturas de temporada serão renovadas para 2026?

Os usuários com assinatura de temporada (seja VideoPass, TimingPass ou FullPass) terão a renovação para a temporada 2026 realizada em 17 de fevereiro, caso a configuração de renovação automática esteja ativada.

Se você cancelou a renovação automática, mas mudou de ideia e deseja renovar, é possível utilizar a opção Modificar Renovação em Minha Conta / Assinaturas no motogp.com até 24 horas antes dessa data, ou realizar a compra manualmente posteriormente.

How does the auto-renewal work?

An active subscription that has already been paid for will always allow access until the end of the contracted term.

Automatic renewal after the expiry date is the default option. You can modify this from your motogp.com account, by accessing the Subscriptions section.

Once there you will need to select “Modify the renewal” in the Current Subscription section, and then clicking on "Cancel Renewal".

If your subscription has been purchased through app markets (Google Play Store, App Store, or Roku), you can manage the automatic renewal through your account in the app market itself.

In case of doubt, you should contact the Support service from the corresponding app market where you got your subscription from.

Qual é a diferença entre o VideoPass e o TimingPass?

A assinatura TimingPass permite acesso ao live timing — com informações em tempo real sobre voltas e parciais de cada piloto — e não inclui acesso a vídeo.

Com a assinatura VideoPass, você tem acesso às transmissões ao vivo das sessões e ao nosso arquivo completo de corridas.

As diferentes opções de VideoPass variam apenas pelo período de cobertura, mas o conteúdo e os serviços incluídos são basicamente os mesmos (salvo indicação em contrário).

Existem várias opções de VideoPass:

Anual — acesso ao VideoPass por um ano (365 dias corridos). Disponível para compra exclusivamente pelo aplicativo oficial da MotoGP™.

Mensal* — acesso ao VideoPass por 30 dias corridos, com renovação automática ativada para que você não precise acompanhar a data de expiração e não perca nenhuma corrida.

Teste Gratuito — novos usuários podem experimentar nossos produtos gratuitamente nos dias que antecedem um GP e até mesmo durante algumas sessões ao vivo antes da corrida Sprint de sábado.

Full Pass — inclui um Season VideoPass e um Season TimingPass. Independentemente da data de compra, cobre a temporada vigente e também o período de entressafra até o início da temporada seguinte.

Which payment methods do you accept?

When making any purchase on motogp.com, you can pay with the following credit or debit cards:

  • MasterCard
  • Visa
  • American Express
  • JBC
  • Diners Club

 Other accepted methods are:

  • PayPal
  • Google Pay
  • Apple Pay

I have a VideoPass but I cannot access the videos, can you help me?

First of all, please make sure you are accessing with the correct credentials (email and password). If you are already doing it, we recommend you close your session and start it again.

If you are using one of our official apps, please try deleting it and installing it again.

Please, also check that your current subscription appears in the Subscriptions section, in My Account.

Another possibility is that you may have created another account at motogp.com with a different email at some point, and the VideoPass is linked to it.

In case you have used the "Continue with Apple" option for registration or login, Apple may have created a new private email to hide your real email, and with it, a new account for motogp.com will have been created linked to your VideoPass.

In this case, we invite you to check for a confirmation message from Apple with your new private Apple email, with the domain “@privaterelay.appleid.com” and try to access your motogp.com account using this email.

If none of the above options apply to your situation, you can contact our Customer Service so that we can help you.

Can I purchase VideoPass as a gift for a friend/relative?

No, the VideoPass is particular and non-transferable and therefore there is no such option at the moment.

We remind you that according to our Terms and Conditions of Use, the access data to your account must be kept private and therefore cannot be shared.

I want to renew now in advance, can I do so?

For Season subscriptions, a few days before the automatic renewal date, and if you have the automatic renewal option enabled in your profile, you will receive an email inviting you to purchase the subscription in advance.

Please follow the information provided in the email to be able to proceed this way, which usually consists of visiting the Subscribe section once logged, and clicking the offer which will be displayed there, according to your profile and previous subscription.

Other subscriptions, like Yearly or Monthly, cannot be renewed in advance.

In which currency will I be charged?

We kindly inform you that our prices are charged in Euros.

The price will be displayed in your currency during the purchase process of any of our subscriptions, before you are asked to confirm the payment.

In any case, your bank will do the currency exchange so you may contact them if you wish to confirm the precise exchange rate they will apply.

To get an idea of the corresponding amount in your currency, you may refer to available online exchange tools.

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