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What do I need to watch Live video?

The first thing you need to do is register an account at www.motogp.com  It is FREE and it only takes a minute!

Once you have registered and validated your account, you will need to log in and purchase a VideoPass subscription that will allow you to view all live and on-demand content from your preferred device 

For more information about the MotoGP ™ VideoPass and all the content and features, it includes, please see the VideoPass Season FAQ.

With VideoPass, you are now ready to enjoy all the action live! Follow the calendar of each event from the home page of our official website and apps, or check the details of the corresponding event in the Calendar section.

Each session that is offered live will display a Play icon to its right.

Which devices and platforms are supported?

You can enjoy your VideoPass subscription from any computer through our official website at www.motogp.com or, with your Android or iOS mobile or tablet, as well as with the TV apps for Apple TV, Android TV, Roku, and Fire TV.

Smart TVs that cannot use any of the mentioned TV Apps are not supported, so your experience with them may not be satisfactory.

You will be able to watch the content and videos on any compatible device and share the video via Chromecast (with the device or through the option available from the video player) or Airplay, even using an HDMI cable directly connected to the TV.

Watching from PlayStation or Xbox is also not officially supported and therefore we cannot guarantee your experience with them, although both platforms can use adapted browsers with which our website should work correctly.

In order to know the minimum requirements necessary for each device, you can consult our corresponding FAQ.

I have laggy/choppy Live streaming, can you help me?

In case you experience lag or stuttering during the live session, please check that your device meets the minimum requirements. Also check that your internet connection is fast enough and, if possible, reboot your router.

We recommend you to try to change the video quality (with the "Auto" option, being able to select from 1080p to other options) or change the streaming provider to the one that best suits your connection (by selecting the gear icon). Both options are located at the bottom right of the video player.

If you are using an Apple TV device, those options are not currently available in the video player. If you have another Apple mobile device, we recommend that you AirPlay from your iPhone/iPad to your Apple TV device, being able to make changes to the video quality and streaming provider from the mobile device.

If you are accessing through a PC or Mac, we recommend that you clear cache and cookies, also disable hardware acceleration in your browser options. Please note that this option is not available in the Safari browser, so we recommend using others such as Chrome, Firefox, or Microsoft Edge. Additionally, try disabling your firewall and/or pop-up blocker software during live video.

If the issue persists, do not hesitate to contact our Customer Service team through our form.

Can I watch videos using multiple devices?

Yes, access from different devices is allowed as long as you are connecting from the same IP (internet connection point).

Therefore, according to the MotoGP™ VideoPass Purchase Policy, we remind you that your account details cannot be shared.

Which languages are available for the video commentary?

Race commentary, both live and archived, is available in English only.

Occasionally, riders' interviews and video highlights may be available in their respective languages.

How do I find out when Live sessions take place?

In order to know in detail the live programming and its schedules, you only have to select the "Calendar" tab, within our website or app.

Once inside, click on the "More Info" button of the desired event to be able to access, among other useful information, the schedule of live events.

During GP weekends, a schedule highlight will display the times of each session (both in Local Time and Your Time) from the home page of our official website.

How can I appear on the Fan Wall in a race?
Fan Wall participants are randomly selected from the list of all VideoPass subscribers, so as long as your subscription is active, you may have the opportunity to participate throughout the season.
What is the TimingPass?

TimingPass is the most detailed analysis tool ever provided in MotoGP™ and provides Timing of each session of the MotoGP™ World Championship. Both are available LIVE only.

With the TimingPass, you can monitor every fraction of a second for each rider plus weather info, split times, and sector tracking, allowing you to see exactly how the riders are performing throughout each lap.

Which devices and platforms are supported for TimingPass?
You can enjoy your TimingPass subscription both on your preferred Android or iOS mobile device (phone or tablet) and with your desktop or laptop computer, be it Windows or macOS (Apple).
What is the difference between VideoPass and TimingPass?

With a VideoPass subscription, you will be able to access live sessions and our archive of races since 1992, but it does not include access to live timing.

A TimingPass subscription allows you to view live timing as well as weather information, partial times, and sector monitoring. This service is only available live and does not include video.

Can I watch videos using multiple devices?

Yes, access from different devices is allowed as long as you are connecting from the same IP (internet connection point).

Therefore, and according to the MotoGP™ VideoPass Purchase Policy, we remind you that your account details cannot be shared.

Which languages are available for the video commentary?

We kindly inform you that race commentaries are available in English only.

Occasionally, interviews to riders might be available in their respective languages.

What do I need in order to watch videos from your archive?

To access all our on-demand video archive, you only need to have an active VideoPass subscription, an internet connection and a supported device.

You can check the minimum requirements and the supported devices at the corresponding FAQs.

Take in count that our on-demand content is not available for download nor without an internet connection.

How do I find past races?

Once logged into your account at motogp.com, you can get started by using the “VideoPass” red button. You may also use the “Videos” link from the main navigation menu.

Select a video from the “Best Videos” area or enter “Browse” and use the available filtering options for Year, Category, Event and Video Type.

The Spoiler-free option will allow you to watch our videos without getting any hint about the results beforehand. We suggest you add this page to your Favorites and use it to access our site from now on.

The same No Spoiler option is available in our official apps. Please go to the Videos section (spoilers the first time only) and select the No Spoiler option. You will find a switch to set this as your default starting section every time you use our app.

I have laggy/choppy on-demand streaming, can you help me?

If you are experiencing any problem with our on-demand content, like laggy streaming or quality issues, please use the AUTO option at the bottom bar of the video player and try the different available resolutions.

We suggest you disable hardware acceleration from your browser’s settings if you are using a desktop or laptop computer.

It might also be of help to restart your router.

Is there a Spoiler-free option?

For those fans who wish to discover the results of the races on their own, the SPOILER-FREE section is available on our official website and can be bookmarked for direct access.

Also, the MotoGP™ Apps, including Apple TV, have a No Spoiler section which you can set as your default starting section. Go to the Videos section (spoiler just the first time) and use the top red bar selector and choose No Spoiler.

How long does it take for videos to be uploaded once a race ends?

Full races are uploaded as soon as it is technically possible, usually less than 1-2 hours after the live session has finished.

As much as we would love to, we are not able to guarantee an exact time as this depends on several factors.

How do I get started?

The first step is to register a motogp.com  account. This is free and can be done through our website or any of our official apps.

In order to register through our website, you will just need select the REGISTRATION option, at the top right of the main page.

If you prefer to do it through our official apps, select the LOGIN/REGISTRATION option once you have accessed the app. 

To proceed with the registration of your account, you must use a valid email and create your password, which must have a minimum of 8 characters and include at least one uppercase and one lowercase letter, a number or one of the following special characters: !@#$%^&*

When you have finished, click on “REGISTER” and in a few minutes you will receive an email to validate your hmotogp.com account.

Now your motogp.com account is all set. You can edit your personal data, addresses and preferences, through the My Account section on our website.

Can I Register and login with my Facebook account?
Yes, using your Facebook credentials, you can create a free motogp.com account using the “Continue with Facebook” option in the Registration/Login box.
Can I Register and login with my Apple account?

Yes, selecting the “Continue with Apple” option you can register and access with your Apple ID.

Before completing registration, you will be asked to confirm the email address you will use, as Apple may create a private email address for you, with the domain “privaterelay.appleid.com”.

In case you do not want to proceed with the private address created by Apple, you can return to the previous page and register using your email and assigning a password.

Is registering FREE?

Yes, creating a motogp.com account is completely free, either through our website or through one of our official apps. Also, it will only take you a minute.

However, in order to access video services, whether live or on demand, you will need to have a VideoPass subscription.

Where can I access my account from?
Once you have created your motogp.com account, you can access it worldwide through our website and official apps, as long as you have an internet connection.
I have a login issue, can you help me?

First of all, please make sure you are using the correct credentials (email and password).

You can change your password using the option Forgot your password?. You will just need to enter your email and you will receive an email to establish a new one.

We do not recommend setting a password that includes special characters, please use only letters and numbers.

In addition, we suggest that you adjust your current email provider settings, such as spam filters, safe list, spam to spam folder, etc., to accept emails from our non-spam address no-reply@dorna.com.

In case the login issue occurs with one of our official TV apps, we also suggest that, after completing the username, click on "Next" to enter your password, instead of clicking on the fields directly with the cursor.

I have forgotten my password, what can I do?

If you don't remember your password, you can use the option Forgot your password? in the login box to enter your email and you will receive an email to set a new password.

We do not recommend setting a password that includes special characters, please use only letters and numbers.

In addition, we suggest that you adjust your current email provider's settings, such as spam filters, safe list, spam to the spam folder, etc., to accept emails from our non-spam address no-reply@dorna.com.

How can I delete my account?

In case you may want to request the deletion of your motogp.com account and the details associated with it, you can do so in your profile, through the Manage account option or you can also request it to our Customer Service team at through the contact form on our official website.

Make sure you don't have any active subscriptions linked to the account you want to delete, since this procedure is permanent and data loss is irreversible.

Why am I asked to subscribe again if I already have a VideoPass subscription?

First of all, please make sure you are accessing with the correct credentials (email and password). If you are already doing it, we recommend you close your session and start it again.

If you are using one of our official apps, please try deleting it and installing it again.

Please, also check that your current subscription appears in the Subscriptions section, in My Account.

Another possibility is that you may have created another account at motogp.com with a different email at some point, and the VideoPass is linked to it.

In case you have used the "Continue with Apple" option for registration or login, Apple may have created a new private email to hide your real email, and with it, a new account for motogp.com will have been created linked to your VideoPass.

In this case, we invite you to check for a confirmation message from Apple with your new private Apple email, with the domain “@privaterelay.appleid.com” and try to access your motogp.com account using this email.

If none of the above options apply to your situation, you can contact our Customer Service so that we can help you.

Can I change the payment method in my profile?

Yes, the option to add new payment methods is available in the My Account section. 

Once you have accessed your motogp.com  account, you will be able to find this option in the Payment methods section, where it is possible to add a new payment method or change the default settings of existing ones according to your preferences.

Likewise, it is also possible to configure a different payment method during the manual purchase process of a subscription.

Can you help me deleting the card details in my profile?

If you want to delete such data from your profile, please contact our Customer Service team through our form.

The partial details that are shown on your profile page are for informational purposes only and are provided by the payment platform, but can be deleted if you request them through our contact form.

Credit/debit card details or any other payment details are not held by MotoGP™ and/or Dorna.

Such data is only sent to the corresponding payment platform to which the user is transferred when paying for any subscription product or service, by the Dorna and MotoGP™ Terms and Conditions.

What payment methods do you accept?
When making any purchase on motogp.com, you can pay by credit or debit card (MasterCard, Visa, American Express, JBC, and Diners) or PayPal.
How can I ask for a refund?

If you wish to request a refund of a subscription, you can contact our Customer Service team through our contact form, so that they can assess your case and assist you.

As per our Terms and Conditions of Use, Purchase Policy, and the European legislation on Digital Services and Consumer Rights, refunds can be made, always at our discretion, if requested within 14 days after purchase, and if the contracted services have not been used to view the video (live or on-demand).

Why is my payment being refused?

If your payment is declined, please check that the card you are using is not expired and has sufficient funds.

If you purchase from the USA, keep in mind that some US banks may block overseas payments, so you should inform them that you are interested in making a payment to Spain.

Also, by the application of European tax legislation, we inform you that the country information in your profile must match the country of the payment method or the country from which the purchase is made. If not, the purchase cannot be made.

What is a Season VideoPass and how does it work?

VideoPass is the service that allows, through a subscription, access to live content and the video archive on demand from our website and official apps, among many other contents such as news, the calendar, details of the teams and drivers, and official results, among others.

You will be able to watch the races, classifications, practices, and press conferences live or on-demand of the MotoGP™, Moto2™, Moto3™, and MotoE™ World Championships.

With your MotoGP ™ VideoPass Season subscription, you will have access from the start of the season until shortly before the start of the next one, being able to access it from anywhere in the world as long as you have an internet connection.

Our official website is at motogp.com  and you can download the official apps for Android or iOS mobiles and tablets completely free of charge, along with the TV apps for Android TV, FireTV, Roku, and Apple TV.

What types of VideoPass subscriptions do you have?

The main option is the Season subscription, valid from the moment of purchase until shortly before the start of the next season. This is the most interesting option to get the most out of the cost of the subscription.

You can find other subscription options such as:

Yearly - VideoPass access is valid for 1 year (365 calendar days). Available to purchase only through our MotoGP™ app.

Monthly* - VideoPass access is valid for 30 calendar days, with automatic renewal activated so you don't have to check for the due date and you don't miss a race.

One Event* - VideoPass access is valid for a single GP, starting with the press conference on Thursday and ending at 23:59 GMT the following Tuesday.

All VideoPass subscriptions give access to the same content. They only differ in their duration.

(*Availability of Monthly and One Event options may vary throughout the season.)

How can I cancel the auto-renewal of my subscription?

An active subscription that has already been paid will always be paid until the end of the contracted term.

However, you can modify the automatic renewal option to the next subscription term from your www.motogp.com  account, by accessing the Subscriptions section. 

Once there you will need to select “Modify the renewal” in the Current Subscription section, and then clicking on "Cancel Renewal".

If your subscription has been purchased through app markets (Google Play Store, App Store, or Roku), you can manage the automatic renewal through your account in the app market itself. In case of doubt, you should contact the Customer Service of the app market from where you purchased your subscription with us.

Which devices and platforms are supported?

You can enjoy your VideoPass subscription from any computer through our official website at www.motogp.com or, with your Android or iOS mobile or tablet, as well as with the TV apps for Apple TV, Android TV, Roku, and Fire TV.

Smart TVs that cannot use any of the mentioned TV Apps are not supported, so your experience with them may not be satisfactory.

You will be able to watch the content and videos on any compatible device and share the video via Chromecast (with the device or through the option available from the video player) or Airplay, even using an HDMI cable directly connected to the TV.

Watching from PlayStation or Xbox is also not officially supported and therefore we cannot guarantee your experience with them, although both platforms can use adapted browsers with which our website should work correctly.

In order to know the minimum requirements necessary for each device, you can check our corresponding FAQ.

What features are available with the VideoPass in the apps?

With your VideoPass subscription in our official applications and in our website, you can access, among many other options, to:

  • Live sessions

  • The complete archive of races (MotoGP ™, Moto3 ™, Moto2 ™, and MotoE ™) since 2002, including a “No Spoilers” option

  • Highlights Since 1992 Videos

  • Interviews

  • Press conferences

  • …and much more!

As additional feature, as long as they are connected to the same Wi-Fi network, it is possible to cast the video image from your mobile device to another device, such as Chromecast or Apple TV, for example.

How do I find past races?

Once logged into your account at motogp.com, you can get started by selecting the “VideoPass” red button. You may also use the “Videos” link from the main navigation menu.

Select a video from the “Best Videos” area or enter “Browse” and use the available filtering options for Year, Category, Event, and Video Type.

The Spoiler-free option will allow you to watch our videos without getting any hint about the results beforehand. We suggest you add this page to your Favorites and use it to access our site from now on.

The same No Spoiler option is available in our official apps. Please go to the Videos section (spoilers the first time only) and select the No Spoiler option. You will find a switch to set this as your default starting section every time you use our app.

What is the difference between VideoPass and TimingPass?

With a VideoPass subscription, you will be able to access live sessions and our archive of races on demand since 1992, but it does not include access to live timing.

On the other hand, the TimingPass subscription allows you to access live timing and does not include access to live sessions nor on demand video.

How long does it take for a video to be uploaded once a race or session ends?

Full races are uploaded as soon as it is technically possible, usually less than 1-2 hours after the live session has finished.

As much as we would love to, we are not able to guarantee an exact time as this depends on several factors.

Is there a Spoiler-free option?

For those fans who wish to discover the results of the races on their own, the SPOILER-FREE section is available on our official website and can be bookmarked for direct access.

Also, the MotoGP™ Apps, including Apple TV, have a No Spoiler section which you can set as your default starting section. Go to the Videos section (spoiler just the first time) and use the top red bar selector and choose No Spoiler.

Can I watch videos using multiple devices?

Yes, access from different devices is allowed as long as you are connecting from the same IP (internet connection point).

Therefore, according to the MotoGP™ VideoPass Purchase Policy, we remind you that your account details cannot be shared.

Which languages are available for the video commentary?

We kindly inform you that race commentaries are available in English only.

Occasionally, interviews with riders might be available in their respective languages.

Can I purchase VideoPass as a gift for a friend/relative?

No, the VideoPass is particular and non-transferable and therefore there is no such option at the moment.

We remind you that according to our Terms and Conditions of Use, the access data to your account must be kept private and therefore cannot be shared.

I have been renewed but I didn't want to, what can I do?

Once you have purchased your VideoPass subscription, and by our Purchase Policy, we remind you that the automatic renewal option is activated by default. You can manage your renewal preferences in your motogp.com account, through the Subscriptions area in your profile.

If your subscription has been automatically renewed and you have not changed this preference on time, we may be able to make a refund if the request reaches us within 14 days of purchase and you have not used the VideoPass to watch video live and/or on-demand.

To request a refund, you can contact our Customer Service team through our online form so that they can assist you.

If your subscription was purchased through third parties (Google, Apple, or Roku), we inform you that, due to their privacy policy, we can not access your payment information, so we recommend that you contact their respective Customer Service teams so that they can assist you in any questions you may have in this regard.

What is the price of a subscription in my currency?

The prices of our subscriptions always appear in Euros, although in the case of purchasing from the USA or Great Britain, an orientation of the equivalent in US Dollars and Sterling Pounds is provided, for example.

Your bank will be who will finally make the currency exchange, so you can contact them if you want to confirm the exact exchange rate that will be applied.

How does auto-renewal work?

Your VideoPass subscription (either Season or Monthly) will automatically renew when it reaches its expiration date, by default.

This is the preferred option for most of our clients since it eliminates the need to permanently check for the due date to the next payment and therefore, you will never miss a race.

In the case of the VideoPass Season, you will receive an email informing you of the proximity of the expiry date and, in case you may prefer it so, you will be able to manage the automatic renewal of your subscription.

In any case, throughout your subscription period, you will have the possibility to cancel the renewal by accessing directly the Subscriptions area in your profile on motogp.com

How do I cancel auto-renewal for my subscription?
You can cancel auto-renewal billing for your MotoGP Full Season and Monthly VideoPass at any time before it auto renews on or about on or about November 10th. To cancel auto-renewal billing for your Full Season VideoPass subscription, please visit your VideoPass section on your profile after clicking on your email address in bold once logged in. Set the automatic renewal feature to Disabled.
I have a VideoPass subscription but I am asked to subscribe again, why?

First of all, please make sure you are accessing with the correct credentials (email and password). If you are already doing it, we recommend you close your session and start it again.

If you are using one of our official apps, please try deleting it and installing it again.

Please, also check that your current subscription appears in the Subscriptions section, in My Account.

Another possibility is that you may have created another account at motogp.com with a different email at some point, and the VideoPass is linked to it.

In case you have used the "Continue with Apple" option for registration or login, Apple may have created a new private email to hide your real email, and with it, a new account for motogp.com will have been created linked to your VideoPass.

In this case, we invite you to check for a confirmation message from Apple with your new private Apple email, with the domain “@privaterelay.appleid.com” and try to access your motogp.com account using this email.

If none of the above options apply to your situation, you can contact our Customer Service so that we can help you.

Can I use the VideoPass even if I travel to another country?
Yes, as long as you have access to a fast enough internet connection and a device that meets the minimum requirements, you can enjoy your VideoPass and its content worldwide.
What is a Monthly VideoPass and how does it work?

The VideoPass Monthly subscription can be purchased through our official website or the official MotoGP™ apps and allows you to access all VideoPass content for 30 calendar days from the day of its purchase.

You can find more details about the contents of VideoPass in the VideoPass Season section of our FAQs.

What is a One Event VideoPass and how does it work?

VideoPass's One Event subscription gives access to all of its content, both live and on-demand, during a Grand Prix, starting with the press conference on Thursday and ending at 23:59 GMT the following Tuesday.

It is possible that this subscription may not be available until the season has begun.

You can find more details about the contents of VideoPass in the VideoPass Season section of our FAQs.

Which languages are available for the contents?

Race commentary, both live and archived, is available in English only.

Occasionally, riders' interviews and video highlights may be available in their respective languages.

How do I find out when Live sessions take place?

In order to know in detail the live programming and its schedules, you only have to select the "Calendar" tab, within our website or app.

Once inside, click on the "More Info" button of the desired event to be able to access, among other useful information, the schedule of live events.

During GP weekends, a schedule highlight will display the times of each session (both in Local Time and Your Time) from the home page of our official website.

How do I find past races?

Once you log in to your motogp account, you can access it using the red “VIDEOPASS” button or use the options available in the “VIDEOS” section.

You can choose between “Best Videos” or use the “Explore” tab and its filter options by Year, Category, Event, or Video Type to refine the search parameters of the content you want.

There is also a tab to access "Spoiler Free" and thus avoid knowing the results before watching the videos. For this feature, we recommend saving this section in your Browser Bookmarks.

You will find the same option in our official apps, with the possibility of enabling this “default” section so that it is always your entry point when opening the app.

Is there a VideoPass Spoiler-free section?

For fans who prefer to discover the results of the races on their own, we have a Spoiler-Free section on our website.

This page can be added to bookmarks, so you can access it directly whenever you want.

How long does it take for videos to be uploaded once a race ends?

Full races are uploaded as soon as it is technically possible, usually less than 1-2 hours after the live session has finished.

As much as we would love to, we are not able to guarantee an exact time as this depends on several factors.

Where can I find the season's Calendar?
The official and current Calendar of the season is available in the CALENDAR section, both on our official website and in our apps.
Who should I send my TV coverage feedback to?
Our fans' comments, feedback, and suggestions help us to improve, so if you want to send them to us, you can do it using our contact form.
How can I send feedback about a rule/penalty?

We always welcome feedback and suggestions from fans but Dorna Sports is solely the commercial rights holder for this Championship.

The rules and sanctions of the FIM MotoGP™ World Championship are the responsibility of the FIM (Fédération Internationale de Motocyclisme) and it is the FIM MotoGP Stewards Panel that decides on the sanctions to be imposed.

Can I share your content on social media (YouTube, Facebook,...)?

Our current agreements with commercial media do not allow the use of MotoGP™ videos and content outside of our official channels as the rights to do so are not available.

Your channel and/or page would be blocked and the process of regaining its access could be long and complicated.

We appreciate your interest in wanting to share our favorite motor sport, and we invite you to look for other ways to do it that do not involve possible copyright infringements.

How can I subscribe to the official MotoGP™ Press Releases?
You can subscribe to the official Press Releases at the following link: https://motogp.us3.list-manage.com/subscribe?u=828d05dc5f4c88573aeb98365&id=72ff04d27a
Can you help me with a eSports Championship related issue?

Yes, in our official eSports website https://esport.motogp.com/ you will find all the updated information regarding this online competition.

Can you help me with a MotoGP™ Predictor-related issue?

You can find all the information related to MotoGP™ Predictor on its dedicated website https://predictor.motogp.com/help/how-to-play and, if you prefer, you can contact its support team through its form online.

I have an issue with the MotoGP videogame, can you help me?

Milestone S.r.l. are the developers of our official MotoGP™ video games for the main current platforms, so if you have any questions or queries, we recommend you contact them.

Can you help me with a MotoGP™ Fantasy Game-related issue?

We invite you to visit the website dedicated to the MotoGP™ Fantasy game https://fantasy.motogp.com/, where you can find all the information regarding it, as well as its contact form with the support team.

Where can I buy tickets?

Through the website https://tickets.motogp.com/en/ you can purchase tickets for the different races of each season, and also register to be notified once the tickets for the new season go on sale.

In case you are looking for a more exclusive experience, you can purchase a MotoGP VIP Village™ pass where you can enjoy, among other experiences, paddock and pit lane tours, exclusive catering, and meet & greet with the riders. You can find more information on the MotoGP VIP Village website.

Can you help me with a Ticketing related issue?

If you have purchased your tickets through the official website tickets.motogp.com, we recommend you contact our team via email at tickets.motogp@pg-mc.com for any questions you may have.

If you have purchased your tickets through a third-party site or agency, we recommend you to contact them so they can assist you with your request.

Which are the available official MotoGP™ Apps?

You can download our official apps for Android or iOS devices for free, as well as our TV apps: AndroidTV, FireTV, Roku and AppleTV.

Other devices, such as SmartTVs (with the exception of those which can make use of our Android app) or video consoles (Playstation, XBox), do not have dedicated apps and we cannot guarantee that you will be able to access the content and services of the MotoGP™ VideoPass.

Can I use the same account across all apps and the website?

Yes, you can access your VideoPass or TimingPass subscription from any official MotoGP ™ app or on our website at motogp.com, using the corresponding login details.

We also inform you that access from different devices at the same time is only allowed if they connect from the same IP.

Therefore, and in accordance to the MotoGP ™ VideoPass Purchase Policies, we remind you that your account access details cannot be shared.

Are the apps free?

Yes, the official MotoGP ™ apps are completely free to download, and you will get access to a large amount of free video content, as well as news, information on riders and teams, the official calendar, ect. You only need to register an account through our website or app.

In order to enjoy all the Live and on-demand content, you will need to purchase a VideoPass subscription.

To find out all the details and VideoPass subscription options, we invite you to check the corresponding FAQ.

How do I manage push notifications?

If you have an Android device, you can turn notifications on and off by selecting Settings> Apps & notifications. Once there, select our MotoGP ™ app and proceed to make desired changes.

If you own an Apple device, select Settings> Notifications. Once there, select our MotoGP ™ app to be able to manage them.

Is there a VideoPass Spoiler Free option in the apps?

Yes, our official MotoGP ™ apps also have, like our website, a “No Spoiler” section that you can set as your default home page.

To do this, you only have to access the Videos section with the navigation menu and select that option once you enter the “No Spoiler” section for the first time.

To access using "No Spoiler" in your MotoGP ™ app from now on, leave the Use this screen as default option checked.

What features are available with the VideoPass in the apps?

With your VideoPass subscription, you will be able to access, among many other options, the following contents:

  • Live sessions
     
  • The full archive of races (MotoGP ™, Moto3 ™, Moto2 ™ and MotoE ™) since 2002, including a “No Spoilers” option
     
  • Highlight Videos Since 1992
     
  • Interviews
     
  • Press conferences

…and much more!

In addition, as long as they are connected to the same Wi-Fi network, it is possible to send video from your mobile device to other devices, such as Chromecast or Apple TV, for example.

How can I choose which emails I receive from you?

Once you have logged in to our official website or app, you can modify your communications preferences from the Preferences Center, in My Account,

There are different Newsletters groups to which you can subscribe, depending on your preferences.

Once you have subscribed, you will receive the most relevant and updated information on the topics that interest you most.

Can I choose the language?
Once you have accessed My Account, in the Preferences Center, you can choose in which language you prefer to receive our communications (English, Spanish, French, Italian, Japanese and German).
Can I stop receiving emails?

To unsubscribe from our Newsletters, you can proceed through the link that appears at the bottom of the Newsletter itself.

You can also log in to your profile, enter My Account, and through the Preference Center, you will be able to check the Newsletters to which you are currently subscribed. By simply turning off the option that you are not interested in, you will stop receiving it.

Please note that as long as you maintain an active MotoGP account, you may receive non-commercial messages related to Privacy Policy or technical issues. It is not possible to unsubscribe from those messages.

Emails from others

Our partners, sponsors and third parties can send you their own communications, if you wish so.

In case you may prefer not to receive them, you can turn off the option within the Preferences Center, in My Account.

Where do I send an Advertising or Sponsoring proposal?
If you want to forward to us an advertising or sponsorship proposal, you can send it via our contact form and providing all the details you consider most relevant, so that the proposal can be considered by our team.

Web

Get help with motogp.com and its associated services including VideoPass, Live Video and Live Timing.

Contact web support

App

Ask a question about the official MotoGP Live Experience, VideoPass or MotoGP History Apps.

Contact App Support